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Q.
A.
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DOLLS - All of our dolls are lovingly and
carefully hand-sculpted in clay and then cast in quality resin.
Because of the nature of the hand casting process, some small
irregularities may be present in
the individual doll parts such as seam lines and/or small bubbles.
Our commitment is to bring you the best quality possible and our
best efforts are made to make each doll
as perfect as possible, so irregularities should be minimal and
never in areas that will detract from the doll’s beauty.
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WINGS - Unless otherwise noted, most of our wings are handmade to
order and are lovingly crafted from several hand-cut layers of craft
foam and are quite durable. They have a hidden wire armature across
the top to allow for easy posing. Once they are assembled, they are
hand painted/colored with fine details. Because they are crafted
from foam, they are very light weight and do not easily make the
doll fall over while wearing them... assuming that the doll is able
to stand on it's own in the first place of course :)
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Q.
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How long will it take from the time I order to
the time my order is shipped to me?
A.
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Production & Shipping Time Estimates
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In stock items
(will be noted on sales
page if in stock):
Approximately 8-10 business
days
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Basic dolls:
Approximately 8-12 weeks
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Full set dolls:
Approximately 8-12 weeks
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Wings or other
custom accessories:
Approximately 4-6 weeks
Please note: Processing time is subject to a few
factors such as quantity ordered, whether face-ups/painting/blushing are
ordered, and whether the doll is full set. Some other situations may
slow down production time such as personal emergencies, weather (some
steps of the process require conditions that are not humid), and other
unforeseeable circumstances. That said, we will do our best to
make sure that your order gets to you as quickly as is possible.
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Q.
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Who sculpts the dolls for your company?
A.
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